The Portal Agency

Privacy Policy

Introduction

This Privacy Policy explains how The Portal Agency (“we”, “us”, or “our”) collects, uses, protects, and handles your personal information when you visit our website theportalagency.com or use any of our services. By accessing our website, you accept the terms of this Privacy Policy. If you do not agree, please stop using our website.

Information We Collect

We may collect the following types of information:

a) Personal Information

Information you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details submitted through forms

  • Messages sent through our contact page or live chat

b) Automatically Collected Data

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Cookies and tracking data

c) Third-party Data

Information from advertising platforms or social media forms, such as:

  • Meta (Facebook/Instagram)

  • Google Ads

  • LinkedIn

How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Respond to inquiries and project requests

  • Send proposals and quotations

  • Run and optimize advertising campaigns

  • Improve user experience and website performance

  • Communicate updates related to our services

  • Analyze traffic and marketing performance

  • Maintain website security

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

We use cookies to improve your experience. These cookies help us:

  • Remember your preferences

  • Analyze website performance

  • Measure conversions from ads

  • Personalize content

You can disable cookies from your browser settings, but some features may not work correctly.

Sharing Your Information

We may share your data with trusted third parties only in the following cases:

  • Service providers (hosting, analytics, email services)

  • Advertising platforms (Meta, Google, TikTok)

  • Legal requirements if required by law

These partners are forbidden from using your data for their own benefit.

We never sell your data.

Data Protection & Security

We apply strong security measures to protect your personal data, including:

  • SSL encryption

  • Secure hosting

  • Restricted internal access

  • Regular monitoring and updates

However, no website can guarantee 100% security.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Opt out of marketing emails

  • Request that we stop processing your data

To exercise your rights, contact us at:
📧 info@theportalagency.com

Data Retention

We keep your information only for as long as needed to:

  • Provide our services

  • Meet legal requirements

  • Support business operations

After that, the data is securely deleted.

Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

We recommend reviewing their privacy policies before using their services.

Children’s Privacy

Our website and services are not intended for children under 13.
We do not intentionally collect any information from children.

Updates to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.

Continued use of the website after updates means you accept the new terms.

Contact Us

If you have questions about this Privacy Policy, contact us at:

info@theportalagency.com