Terms & Condition
Introduction
This Website is operated by The Portal Agency. By accessing or using our website, services, or any related platforms, you agree to be bound by these Terms & Conditions.
Acceptance of Terms
By visiting our website or submitting a request, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our website.
Services Description
The Portal Agency provides digital marketing services including web development, branding, content creation, paid advertising, and performance management. Services may change, expand, or be updated without prior notice.
User Responsibilities
Users agree not to:
Use the website for illegal activities
Attempt to hack, damage, or disable the website
Copy our content without permission
Misuse forms, contact channels, or service requests
Intellectual Property
All website content—including text, graphics, images, logos, videos, and code—is the intellectual property of The Portal Agency and may not be copied, reproduced, or distributed without written approval.Services may change, expand, or be updated without prior notice.
Payments & Billing
Payments for services are due according to the agreement or invoice sent to the client. The Portal Agency reserves the right to delay or pause any service if payment is not completed.
Refund Policy
Due to the nature of digital services, all payments are non-refundable once the work has started. For retainers or monthly contracts, cancellation requires 30 days' notice.
Limitation of Liability
The Portal Agency is not responsible for:
Losses due to third-party platforms (Facebook Ads, Google Ads, hosting providers)
Business losses resulting from client-side decisions
Incorrect or incomplete information provided by the client
Third-Party Links
Our website may include links to external websites. We are not responsible for their content or practices.
Privacy & Data Usage
We may collect basic personal information (name, email, phone) for communication and service delivery. We do not sell or share your data with unauthorized third parties.
Changes to Terms
We may update these Terms at any time. Continued use of the website after updates confirms your acceptance.
Contact Information
For any questions about these Terms, contact us at: